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A common complaint customers have is customer service. Former and current Vivint customers have complained of deceptive sales tactics, poor customer service, poor billing practices and slow technician response times. Unlike other review sites, BestHomeSecurityCompanys. com does not allow companies to pay to remove reviews. We have received over 1,500 negative reviews here on this website regarding Vivint from real customers. Vivint is a well known home security company that does not charge installation fees and has solid security equipment and home automation systems. Vivint also has a smartphone mobile app that allows you to control your home security system from wherever you are. However, with a 5 year contract and high monthly monitoring rates, Vivint’s home security systems may be too expensive. Most importantly, we recommend choosing a company with better customer reviews. There are also more affordable home security companies that don’t tie you down with long contracts and have a deeper history of high level customer service. I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app.

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But they also might be more complicated than some people are looking for. Brinks may have everything you need for your home security system and it may be “tough on bad guys” with quick sensors and alarms, but it will likely only seem easy to those familiar with smart homes and smartphone technology. Here are 6 wrong reasons why people do not have a home security system. 1:Having home security cost a lot of money. Let us bust this bubble right away. Home security might even be free.

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”How we tested DIY home automated systems For each new DIY security system, we test in two areas: user experience and ease of installation. These help build a picture of a system's effectiveness and how it affects you. For user experience tests, we see what each system and its companion smartphone app can do. In our experience, the best DIY home security systems have many ways to arm and disarm so you don't always need your smartphone. They also let you use a keypad or key fob to accomplish the same goal. We look at activity feeds and the organization of the mobile app to see what information an app gives you when an alarm goes off and if the alert gives you instant info.

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